Refunds, Cancellations & Modifying Your Order
Please review your order carefully before purchasing — we are unable to modify orders after tickets are purchased. Requesting a refund If you’re unable to attend your show, you may…
Refund and cancellation policies
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What Happens If My Marketplace Tickets Don’t Sell?
If unsold, your account will show “Listed on marketplace, unsold” in green under “Manage Tickets and Transfers.” Unsold tickets cannot be refunded, so be sure to list your unwanted tickets…
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Can I Request a Partial Refund?
Yes. If you only need to return some of the tickets in your order, you may request a partial refund. Be sure to specify exactly how many tickets you’d like…
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Returns, Exchanges & Refunds
Information about exchanges, returns, and the full refund policy for Banana Ball merchandise. Can I exchange for a different size? Yes. Size exchanges are available, subject to our return policy…
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