Fans First Tickets Account

  • Buy Tickets

    Ready to purchase? Learn how to complete your order, what payment methods are accepted, and how to use the Fans First Marketplace to buy from other fans at face value.

  • What Is the Fans First Ticket Marketplace?

    The Fans First Ticket Marketplace is Banana Ball’s official face-value resale platform. Fans who can’t attend can list tickets for other fans at the original price paid — keeping tickets…

  • How to List Your Tickets on the Marketplace

    Log into your Fans First Tickets account Go to “Manage Tickets and Transfers” Select the tickets you want to list If eligible, a red “LIST TICKETS” button appears at the…

  • How to Buy Tickets on the Marketplace

    Log into your Fans First Tickets account and tap the yellow “Ticket Marketplace” button. All purchases are for exact Section, Row, and Seat. GA areas like Standing Room Only are…

  • Why Don’t I See Tickets for My City Yet?

    The Marketplace typically opens 10–14 days before the event, after seating assignments are complete. If your city isn’t live yet, click “Notify Me” in your account to get an email…

  • Can I Reclaim Tickets After Listing Them?

    Yes — remove your listing anytime before the Marketplace closes (approximately 1 hour after first pitch), as long as they haven’t sold. Still Need Help? Our ticket support team is…

  • Why Was My Marketplace Purchase Blocked?

    To help protect fans and prevent fraud, all Marketplace transactions are monitored for unusual activity. If your Marketplace purchase is blocked or your account is temporarily restricted, additional verification may…

Still Need Help?

Our ticket support team is happy to assist.

Contact Support
Call (912) 712-2482

Phone support: Mon–Fri, 9:00 AM–5:00 PM ET

Ticket account help: Fans First Tickets account