Orders begin processing shortly after they are placed. Here’s what you can do if you need to make changes.
Can I change or cancel my order after it’s been placed?
Changes and cancellations cannot be guaranteed, as processing begins quickly. If you need to update your order, contact our team as soon as possible. If the order has not yet entered processing, we’ll do our best to accommodate your request.
I received the wrong item, or something is missing
If your order is incorrect or an item is missing, please have the following ready when you contact us:
- Your order number
- A description of the issue
- Photos, if applicable
We’ll review your order and work to resolve the issue as quickly as possible.
My item arrived damaged
If your merchandise arrived damaged, please submit the following to our team:
- Your order number
- Photos of the damaged item
- Photos of the shipping packaging, if possible
We’ll review your request and determine the best resolution.
Can I send merchandise as a gift?
Yes! Simply enter the recipient’s shipping address during checkout and the order will be shipped directly to them.