• Find Tickets

    Everything you need to know before you buy — how the ticket lottery works, pricing, what to watch out for, and how to get on the list. Start here if you don’t have tickets yet.
  • What If I Wasn’t Selected in the Lottery?

    Because ticket demand exceeds availability, not every lottery entry is drawn. If your entry wasn’t drawn, you won’t be able to purchase tickets through the lottery for that event. You…

  • Can I Change My City of Interest?

    Yes — before the lottery closes, you can update your city selection if you decide you’d rather attend a different location. You may only have one active city selection at…

  • Can I Enter the Lottery for Multiple Cities?

    No. Each person may only submit one lottery entry for one city during each lottery period. Limiting entries to a single city helps ensure the process remains fair and gives…

  • Can My Family Members Enter the Lottery?

    Yes. Each individual may submit their own lottery entry, even if they share the same household or mailing address. Every person is limited to one entry and one city selection,…

  • What If a Game Is Sold Out?

    Once a game is sold out, no additional tickets are released unless inventory becomes available. If you’re hoping to attend a sold-out game, check the Fans First Marketplace beginning approximately…

  • How Additional Ticket Requests Work

    Because Banana Ball games frequently sell out, additional tickets cannot be guaranteed after you’ve completed your purchase. If you need an extra ticket for an immediate family member, purchase the…

  • How to Request Tickets

    Due to overwhelming demand, Banana Ball cannot fulfill ticket requests outside the official ticket lottery and Fans First Marketplace. All fans have an equal opportunity to purchase tickets through the…

  • Will Banana Ball Come to My City?

    The Banana Ball schedule changes from year to year as new cities and venues are added. While there is no way to request a specific city, fan interest helps the…

  • Can I Request a Specific Game at Grayson Stadium?

    Because demand for Grayson Stadium games is extremely high, specific games cannot be guaranteed. If you’re drawn through the lottery, game assignments are based on availability after ticket selection begins.…

Still Need Help?

Our ticket support team is happy to assist.

Phone support: Mon–Fri, 9:00 AM–5:00 PM ET

Ticket account help: Fans First Tickets account